Rebus Advertising Fulfillment Policy for Credit Card Payments via Stripe®
These policies explain how Rebus Advertising ("Company", "we", "us") fulfills services and handles payments made by credit card via Stripe. All terms governing delivery, refunds, cancellations, returns and disputes are set forth in your service agreement (the "Contract") with Rebus Advertising. Please refer to your Contract for full details.
1. Definitions
- Client, you, your: the person or entity contracting for Rebus Advertising's services.
- Company, we, us, our: Rebus Advertising.
- Contract: the written service agreement between you and Rebus Advertising, which governs all aspects of the engagement.
2. Delivery Policy
All delivery timelines, formats, milestones, and methods for your project are explicitly detailed in your Contract.
3. Refunds
Any refund eligibility or process (including partial or prorated refunds) is governed solely by the terms of your Contract.
4. Return Policy
Because we provide professional services rather than physical goods, there is no "return" of services. Any adjustments, credits, or make-good provisions are handled as described in your Contract.
5. Cancellation Policy
Your Contract specifies exactly how and when you may cancel services, any required notice periods, and any fees or obligations upon cancellation.
6. Dispute & Complaint Procedures
Procedures for raising concerns, escalating issues, and resolving disputes are set forth in your Contract.
7. Contact Information
If you have questions about any of the above, please consult your Contract first. For additional assistance, contact your Rebus Advertising account manager or:
Email: bryce@rebusadvertising.com